FAQ

  1. I have registered but I can't receive the verification email.
    Please wait around 5-10min, and check your spam folder. If it’s not there, email us at sscyip@gmail.com, we will manually verify your account for you.
  2. Why should I upgrade my account?
    You can add up to 10 domains (US$3/year) and have more features with account upgrade. Up to 50 domains for premium users.
  3. How do I upgrade my account?
    Go to this page and upgrade your account.
  4. How can I change my password?
    Under “User Functions”, click “Change Password”.
  5. I forgot my password, how can I reset my password?
    Please send an email to sscyip@gmail.com using your account registered email. We will reset your password for you.
  6. What is the backend of MyNameServe.com?
    MyNameServe.com is using a robust DNS software called PowerDNS.
  7. How do I change my nameservers to point to MyNameServe.com
    You have to logon to your Domain Registrar (i.e. GoDaddy, Doster etc), change the Nameservers to ns3.mynameserve.com and ns4.mynameserve.com
  8. How do I delete an account?
    Please send an email to sscyip@gmail.com using your account registered email. Keep in mind that we DO NOT store any data after the deletion and there is no way to restore the data.
  9. Does MyNameServe.com provide more private and secure services?
    You can have your own DNS server cost as low as $20 per month. This is the most private and secure way